To combat this problem, WeWork’s UX team put together Polaris, a database designed from the ground up to facilitate the sharing of high-level UX research insights. UX research is the process of figuring out how a product or service will work in the real world. Your process will vary and may include only a few things on this list during each cycle. Collect user feedback. Meet the UX Research Database. User experience survey is undoubtedly essential for companies to find out user’s feedback on a large scale. Built with web database tool Airtable, our UX research database is the central hub for our customer-centric learnings at Zapier. Especially when releasing a brand new product or the next iteration, user experience survey plays a big role and save a big budget for it’s lower costs of money, time or sites fee. WeWork runs 83 coworking spaces across more than 30 different cities around the world. What needs to come after that, however, is creating a commonly accepted UX research system, where information is stored in … Most of the time, your database is quite complicated, and you won’t need all those data or columns to reach your goal. The diagram lists potential UX research methods and activities that can be done as projects move through stages of design. By consolidating your findings into a centralized database, you can streamline your UX workflow, turn qualitative user feedback into structured, quantifiable data, and systematically process that feedback for insights. Think of this as a menu of recommended options. The chart below describes UX methods and activities available in various project stages. Here’s the thing: the fact that you do UX research is only the first step in creating a bulletproof design method and design team. This is where we collect insights about our users: who they are, how Zapier fits into their lives, and where it's falling short of their needs. Research databases for academic libraries, school libraries, public libraries, medical institutions, corporations, and military institutions
Applying machine learning to your UX research process.